𝐅𝐫𝐞𝐪𝐮𝐞𝐧𝐭𝐥𝐲 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐞𝐝 𝐀𝐧𝐬𝐰𝐞𝐫𝐬
Will it fade?
The main factor that determines whether the item will fade is based on personal wearing habits. As long as it is properly maintained, it is not prone to fading. However, over time, oxidation and discoloration of jewelry is a normal occurrence. When not wearing it, store it in a sealed bag.
Will it cause allergies?
The store owner has highly sensitive skin and carefully selects and personally wears each item. Most of our products are made of S925 silver, which can reduce the risk of allergies. However, we cannot guarantee that everyone will not experience allergies. If you have worn jewelry before without any allergic reactions, you are unlikely to experience allergies with our jewelry.
What is Sterling Silver (S925)?
Sterling silver is simply an alloyed form of silver which is much more suitable to use in jewellery and other metalwork.
Fine silver is 99.9% pure silver. In this form the metal is beautiful and suffers from minimal tarnish, but it's generally too soft and malleable for many uses, including making most silver jewellery.
Instead fine silver is alloyed with copper to create sterling silver, which is 92.5% pure silver and 7.5% copper. This percentage of fine silver is why you will sometimes see sterling silver referred to as '925 silver' or hallmarked with a 925 stamp.
How long does shipping take? Shipping cost?
After placing an order, we will ship the items accordingly. In-stock items are shipped within 2-3 days (excluding holidays).
For Singapore:
Delivery will take 2-3 business days. (excluding weekends/public holidays)
For Malaysia:
Delivery will take 5-10 business days. (excluding weekends/public holidays)
Can I return or exchange the item?
Jewelry is considered a personal intimate item, due to hygiene purposes, returns or exchanges are not accepted. If there is a problem with the received item's quality, please contact us within 24 hours.
(Kindly refer return refund policies)