𝐑𝐞𝐭𝐮𝐫𝐧 / 𝐑𝐞𝐟𝐮𝐧𝐝 & 𝐄𝐱𝐜𝐡𝐚𝐧𝐠𝐞 𝐏𝐨𝐥𝐢𝐜𝐲
1. Due to hygiene purposes, we regret to inform you that we do not accept returns of all earrings / necklaces / rings products.
2. We only offer a one-time exchange on any given order if the item was investigated are damaged.
3. Return & Exchange will only be valid for 14 days after the date of delivered.
4. The customer is responsible for the return shipment.
5. No exchanges or refunds are permitted for discounted / promotional / sale items.
To raise a return / exchange request, please email us at enjoyyourmomentt@gmail.com
We recommend that you check your orders immediately upon receiving them and email us your exchange(s) / return(s) request should the items not be satisfactory. Once a request has been raised and approved, instructions will be provided for the exchange process.